Legal Notice

Last Updated: August 10, 2026

This Legal Notice provides information about the operator of this online store and sets out general legal information applicable to the use of this website.

1. Website Operator

This online store is operated by:

Business Name: Favn København
CVR Number: 36234369
Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Address:
Bygmestervej 51, 4. tv
2400 København NV
Denmark

Responsible Person:
Louiza Kaadach

Customer Service Email:
a01025836088@gmail.com

For questions regarding orders, products, shipping, returns, refunds, privacy, or other store-related matters, please contact us using the email address above.

2. Business Registration

Favn København is registered in Denmark under:

CVR Number: 36234369

The business is registered with the Danish Central Business Register (CVR).

Business registration information may be verified through the relevant Danish public business register.

3. Website Purpose

This website operates as an online retail store offering bicycle GPS navigation products, cycling accessories, and related consumer electronics.

The information provided on this website is intended to help customers understand:

• Our products

• Product specifications

• Prices

• Payment options

• Shipping conditions

• Return and refund procedures

• Customer service arrangements

• Store policies

We make reasonable efforts to ensure that the information displayed on our website is accurate, clear, and up to date.

4. Product Information

We aim to provide clear and accurate product information, including descriptions, images, specifications, features, prices, availability, compatibility information, and included accessories.

However, minor differences may occur due to:

• Product batch updates

• Packaging changes

• Supplier updates

• Software or firmware updates

• Map or app compatibility changes

• Screen or device display differences

• Technical or typographical errors

Such minor differences do not affect any mandatory consumer rights available under applicable law.

If you receive a product that is damaged, defective, incorrect, incomplete, missing accessories, or materially different from the product ordered, please contact us at:

a01025836088@gmail.com

5. Bicycle GPS Navigation Product Notice

Bicycle GPS navigation products are electronic devices designed to support cycling navigation, route viewing, positioning, riding data display, and related outdoor use.

Product performance may vary depending on:

• GPS signal strength

• Weather conditions

• Local terrain

• Device placement

• Battery level

• Software or firmware updates

• Map data availability

• Smartphone or app compatibility

• Local network or satellite signal availability

• Correct installation and operation

GPS navigation information is provided for assistance only.

Customers remain responsible for riding safely, following traffic laws, checking road conditions, and using personal judgment during cycling activities.

Customers should read and follow all product instructions, safety warnings, mounting guidance, charging instructions, and maintenance information before installation or use.

6. Prices and Payment

Product prices are displayed on the relevant product pages and during checkout.

The final amount payable will be shown before the customer completes the order.

Available payment methods will be displayed during checkout.

If Cash on Delivery is available for a particular destination, it will be shown as an available payment option during checkout.

We do not intentionally charge customers fees that are not disclosed before purchase.

7. Shipping Information

We currently provide shipping to the following countries:

• Germany

• Poland

• Austria

• Hungary

Our standard order processing time is:

1–3 business days

Our estimated shipping transit time is:

8–15 business days

Estimated total delivery time is:

9–18 business days

Standard shipping is:

Free Shipping

More detailed information is available in our Shipping Policy.

Delivery estimates may be affected by carrier delays, public holidays, weather conditions, customs procedures, incorrect customer information, local delivery restrictions, or other circumstances outside our reasonable control.

8. Returns and Refunds

Return and refund conditions are described in our separate Return & Refund Policy.

Customers should review that policy for information regarding:

• Return eligibility

• Return period

• Return shipping costs

• Refund processing

• Damaged or defective products

• Incorrect products

• Missing accessories

• EU withdrawal rights where applicable

Nothing in our store policies is intended to remove or restrict mandatory consumer rights provided by applicable law.

9. Consumer Rights

Customers may have rights under applicable national and European consumer protection laws.

These rights may include rights relating to:

• Online purchases

• Product conformity

• Defective products

• Withdrawal from eligible distance contracts

• Refunds

• Repairs or replacements

• Protection against unfair commercial practices

Our website policies are intended to operate alongside these statutory rights and do not replace them.

10. Software, Maps, Apps, and Third-Party Services

Some bicycle GPS navigation products may require or support software, firmware, mobile apps, map services, smartphone connections, Bluetooth, satellite signals, or other third-party services.

These services may be provided by the product manufacturer, app provider, map provider, or another third party.

Third-party services may operate under their own terms, privacy policies, compatibility requirements, and update procedures.

We are not responsible for third-party apps, map data, connectivity services, firmware platforms, account services, or external navigation services except where responsibility cannot legally be excluded.

Customers should review applicable third-party terms and privacy policies before using connected services.

11. Location and Route Data

Our Shopify website does not automatically collect customers’ live GPS location, route history, cycling records, saved destinations, or navigation data.

If a customer uses a third-party app, account, map service, or connected device feature, location or route data may be processed by the relevant third-party provider under its own privacy policy.

If a customer voluntarily provides screenshots, route information, device logs, or GPS-related information for customer support, such information will be used only to assist with the customer’s request.

12. Intellectual Property

Unless otherwise stated, content displayed on this website may be protected by intellectual property laws.

This may include:

• Text

• Product descriptions

• Images

• Graphics

• Logos

• Page layouts

• Website design elements

• Product information

Website content may be used for personal and non-commercial shopping purposes.

Protected content may not be copied, reproduced, distributed, modified, published, or commercially exploited without authorization, except where permitted by applicable law.

Third-party trademarks, product names, app names, map services, images, or other intellectual property remain the property of their respective owners where applicable.

13. Accuracy of Website Information

We make reasonable efforts to keep website information accurate and current.

However, occasional errors may occur, including:

• Typographical errors

• Product description errors

• Pricing errors

• Availability errors

• Compatibility errors

• Technical inaccuracies

Where an error materially affects an order, we will make reasonable efforts to inform the customer and provide an appropriate solution.

We reserve the right to correct obvious errors and update website information where reasonably necessary.

14. External Links

This website may contain links to third-party websites, apps, product manuals, manufacturer information, map providers, or support resources.

Third-party websites and services operate independently and may have their own:

• Terms and conditions

• Privacy policies

• Cookie policies

• Security practices

• Product information

• Compatibility requirements

We are not responsible for third-party website content, services, policies, or practices to the extent permitted by applicable law.

Customers should review the applicable third-party policies before using external websites, apps, or services.

15. Third-Party Service Providers

Our online store may use third-party providers for services such as:

• E-commerce hosting

• Payment processing

• Shipping and delivery

• Analytics

• Advertising

• Customer communications

• Fraud prevention

• Technical support

These providers may operate under their own legal terms and privacy policies.

Personal information is handled in accordance with our Privacy Policy and applicable data protection law.

16. Privacy and Data Protection

Personal information collected through this website is processed in accordance with our Privacy Policy.

Customers may have rights relating to their personal information, including rights of:

• Access

• Correction

• Deletion

• Restriction

• Objection

• Data portability

• Withdrawal of consent

Privacy-related requests may be submitted to:

a01025836088@gmail.com

17. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded under applicable law.

To the extent permitted by law, we are not responsible for indirect losses resulting solely from events outside our reasonable control.

We are not responsible for cycling accidents, unsafe riding decisions, traffic violations, road hazards, weather conditions, third-party map inaccuracies, or route choices caused by factors outside our reasonable control.

We do not exclude any mandatory statutory consumer guarantees, remedies, or rights.

18. Applicable Law

This website is operated by a business registered in Denmark.

Unless mandatory consumer protection rules require otherwise, legal matters relating to the operation of this store are subject to applicable Danish law.

For consumers located in another European Union country, nothing in this Legal Notice removes any mandatory consumer protection rights available under the laws applicable to them.

19. Complaints

If you have a complaint regarding:

• An order

• A product

• Delivery

• A refund

• A return

• Payment

• Customer service

• Product support

please contact us first at:

a01025836088@gmail.com

Please include your order number and a clear description of the issue where applicable.

We will make reasonable efforts to review and resolve customer complaints.

Nothing in this section prevents customers from using any consumer complaint, dispute resolution, regulatory, or judicial procedure available under applicable law.

20. Changes to This Legal Notice

We may update this Legal Notice when necessary to reflect changes in:

• Applicable laws

• Business operations

• Store services

• Website functionality

• Products

• Internal policies

The most current version will be published on this page with an updated revision date.

21. Contact Details

For legal, commercial, order-related, or customer service inquiries, please contact:

Favn København

CVR Number: 36234369

Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Address:
Bygmestervej 51, 4. tv
2400 København NV
Denmark

Responsible Person:
Louiza Kaadach

Customer Service Email:
a01025836088@gmail.com