Contact Information

We are committed to providing clear and reliable customer support.

If you have any questions about our bicycle GPS navigation products, orders, shipping, tracking, returns, refunds, payments, privacy, or other store-related matters, please contact us using the information below.

Business Information

Business Name: Favn København
CVR Number: 36234369
Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Address:
Bygmestervej 51, 4. tv
2400 København NV
Denmark

Store brand: kxhemn.shop
Website: www.bearcreeks.shop

The kxhemn.shop online store operates on the www.bearcreeks.shop domain and is legally operated by Favn København.

Responsible Person:
Louiza Kaadach

Customer Service

Customer Service Phone:
+45 4249 9040

Customer Service Email:
a01025836088@gmail.com

For faster assistance, please include your order number when contacting us about an existing order.

We can assist with:

• Product information

• Order status

• Shipping and tracking

• Address corrections

• Order cancellations

• Returns and refunds

• Damaged or defective products

• Incorrect or missing items

• Payment-related questions

• Privacy-related requests

• General customer service inquiries

Customer Service Hours

Monday – Friday: 09:00 – 17:00
Saturday, Sunday & Public Holidays: Closed

Time Zone: Central European Time / Central European Summer Time (CET/CEST)

We aim to respond to customer inquiries within 1–3 business days.